Nigel listened to exactly what we had in mind and only after we asked specific questions, then offered help and advice vis his vast experience, both from an aesthetic viewpoint on the outside to function on the inside. There was never any pressure at any time relating to specific products or indeed, getting our business.
The turnaround from consultation to fitting was in our minds pretty quick in comparison with two other neighbours who’d sourced elsewhere, but it got even better. He and the team had some time that had freed up before the approximate fitting date and on the off chance called us on the Monday to see if we could open up a couple of days at the end of the week, which we did. He and the team were punctual and we were minimally inconvenienced with the job finished lunchtime the following the following day…
We are currently considering an extension and Orchid will definitely be top of my list of contacts and as such, cannot recommend the company highly enough. To Nigel, James Dave and Fiona, sincere thanks once again
Iain and Mags